Room-by-room measurements
Each room is measured, along with its windows, walls, floors and ceilings, so the heat loss of every space can be calculated.
Survey
Book a heat loss survey and quotation
Quick answer
A surveyor visits your home, measures every room and produces a room-by-room heat loss calculation. You then receive a complete written quotation with the heat pump model, flow temperature, emitter schedule, cylinder specification, MCS number and itemised price. There is no obligation to proceed.
Request a no-obligation heat loss survey for your home anywhere in Scotland. A surveyor visits, measures your home properly and you receive a complete written quotation you can compare with confidence.
Key facts
Last updated: 28 October 2026- The survey and written quotation are free and without obligation.
- A surveyor visits your home and measures every room for a heat loss calculation.
- You receive a complete quotation with heat pump model, flow temperature, emitter schedule and MCS number.
- A typical survey takes one to two hours.
- We survey homes on gas, oil, LPG and electric heating.
- If a heat pump is not right for your home, we will tell you honestly.
The visit
What happens at your survey
How your home is built
Wall construction, insulation, glazing and ventilation are noted, because they decide how much heat your home needs on a cold day.
Where everything will go
The surveyor looks at positions for the outdoor unit and cylinder, the pipe routes between them and the state of your electrics.
Afterwards
What you receive, in writing
Your quotation includes
- A room-by-room heat loss calculation
- The heat pump model and its output
- The design flow temperature
- An emitter schedule listing every radiator
- The hot water cylinder size and position
- The MCS number of the installation partner
- An itemised price
- A clear list of what is excluded
How to prepare
- Access to every room, the loft and the airing cupboard
- A rough idea of your current fuel use or bills, if you have them
- Any thoughts on where you would like the outdoor unit to go
- Questions about your home, planning or the installation
There is no obligation to go ahead. If a heat pump is not right for your home, we will tell you.
FAQ
Questions about this page
Is there a charge for the survey?
No. The survey and written quotation are provided without obligation. If a heat pump is not right for your home, we will tell you honestly rather than try to sell you one.
How long does the survey take?
A typical survey takes between one and two hours, depending on the size of your home and how many rooms need measuring. The surveyor needs access to every room, the loft and the airing cupboard.
What happens after the survey?
The survey data goes into a room-by-room heat loss calculation. From that comes a written quotation with the heat pump specification, emitter schedule, cylinder details, MCS number and itemised price. We send this to you, usually within a few working days.
Am I obliged to proceed?
No. The survey and quotation are without obligation. You can take the quotation and compare it with others. If you decide not to go ahead, there is no charge and no pressure.
Can I have a survey if I am on mains gas?
Yes. We survey homes on gas, oil, LPG and electric heating. A heat pump can replace any of these, though the running cost comparison is different for each. The quotation addresses this using your own heat loss figures.
What if my home is not suitable?
We will tell you. Some homes are not good candidates for a heat pump, whether because of insulation, space for the outdoor unit, or the electrical supply. An honest surveyor says so rather than trying to make the sale.
Reviewed by the Scottish Energy Efficiency team.
Keep reading
More guides for Scottish homeowners
- What decides the cost of a heat pump in ScotlandCosts
- How an air source heat pump installation worksHow it works
- Areas we cover across ScotlandAreas
- Heat pump questions, answered plainlyFAQs
- Heat pumps and renewables for Scottish businesses and farmsBusiness & Farms
- Commercial and farm heat pump quotations across ScotlandCommercial Heat Pumps
Get your quotation
Ready to get your heat pump quotation?
Fill in the form and we will send you a complete quotation — one that passes the six-line test. No obligation, no sales calls, no pressure.
- 0141 230 0198
- WhatsApp: 07777 513366
- Installed through our MCS-certified partners
